Privacy Policy

This Privacy Policy explains how Scouting America’s The Natural State Council website collects, uses, and discloses information from users of The Natural State Council (the “The Natural State Council website,” or “our website”).

Collecting Your Information

Information is collected through The Natural State Council website. Please note that we may correlate and supplement this data with both aggregate and personally identifiable information gathered from other divisions or companies.

Information Collected Through Our Website

When you submit a request or application through The Natural State Council website, we collect personally identifiable information, including (but not limited to) your name, physical address, email address, phone numbers, and other information related to a registration application. This information is required for our review process. While you may be able to submit a request without providing all required information, we will be unable to process or review your request without it. We may also collect personally identifiable information through other forms, surveys, emails we receive from you, and your other interactions with our Website.

When you use our Website, we may collect a variety of technical data, which we store in both aggregate and personally identifiable forms. This data includes (but is not limited to) your IP address (a unique number that identifies your Internet access account), domain, and web browser information. We may track the page you visited before coming to The Natural State Council website, the page you visit after leaving our Website, which pages you access, and how long you spend on each page.

We do not allow third parties to collect aggregate or anonymous information about our visitors through The Natural State Council website. Nor do we sell, trade, or otherwise exchange personal information you provide with any third party.

Finally, please note that our Website may contain links to other websites on the Internet. When you click one of these links, you are leaving our Website and entering another. We are not responsible for the privacy practices or content of these other websites and encourage you to read their privacy policies, which may differ from ours.

Using Your Information

This section describes how we use and disclose the information we collect.

We use aggregate information about your behavior and computer equipment to improve the performance of our Website and to evaluate your reaction to the content and design of our Website. We may use personally identifiable information to customize the content and layout of our Website, store your The Natural State Council account information (if applicable), and record session information.

We may also use personally identifiable and aggregate information for a variety of marketing and promotional purposes.

We do not intentionally share your personally identifiable information except as required by law or when necessary to investigate misuse or abuse of our Website, servers, or other information systems.

From time to time, we may send you emails related to your The Natural State Council website account. During your visits to our Website, you may choose to receive emails about special offers and other promotional information. If you do not wish to receive these emails, simply uncheck the “email notification” box on account or registration forms. You may also opt out at any time by contacting us using the information below or by following the unsubscribe instructions included in our emails.

If you provide your postal address, you may receive periodic mailings related to The Natural State Council website or other Scouting America programs or activities. We may also send information about new products, services, or upcoming events. If you do not wish to receive these mailings, please uncheck the appropriate option on our Website.

If you provide your telephone number, you will only receive phone calls regarding information necessary to process your request.

Please note that your most recent opt-in or opt-out request will supersede any previous requests.

Upon your reasonable request and subject to our security practices, we will provide you with access to your contact information (such as your name, address, and phone number), financial information, unique identifier information (such as your customer number or password), and transaction information (such as purchases made through our Website).

You may also request corrections to your contact information, financial information, unique identifiers, transaction information, and communications you have directed to our Website.

Security

We have implemented security measures in our physical facilities to protect against the loss, misuse, or alteration of information collected from you. In addition, we use industry-standard encryption technologies whenever customer data is transmitted to or from our Website.

Please keep in mind that no method of transmission over the Internet or wireless network is 100% secure. As a result, we cannot guarantee the security of information you transmit through our Website, and you do so at your own risk. The Natural State Council does not assume responsibility for unauthorized or illegal access to our systems or those of our vendors or partners.

You can shop at www.naturalstatecouncil.org with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to securely process credit card and electronic check payments.

The Authorize.Net Payment Gateway manages the secure routing of sensitive customer information through electronic payment processing networks.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry-leading encryption hardware, software, and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please refer to the Authorize.Net Privacy Policy.

www.naturalstatecouncil.org is registered with the Authorize.Net Verified Merchant Seal program.

Contact Information

Inquiries and requests relating to The Natural State Council website Privacy Policy should be sent by email to NaturalStateBSA@scouting.org.

You can also reach us at:

The Natural State Council
Scouting America
Privacy Policy & Customer Service
3220 Cantrell Rd
Little Rock, AR 72202

Policy Changes

From time to time, we may use customer information for new, unanticipated purposes not previously disclosed in this Privacy Policy. If we make such changes, we will post an updated notice on The Natural State Council website. If you are concerned about how your information is used, we encourage you to review this Privacy Policy periodically.

We welcome any comments or suggestions that may help us improve the quality of our services.